You asked · We listened · Property Management Concierge

Your maintenance concierge, never sleeps.

Ava answers every resident, dispatches every vendor, and keeps every record — 24/7. Built for property managers who are tired of being the bottleneck.

Answers in seconds, 24/7 Vendors stay accountable Full audit trail

Calm. Capable. Always on. Starting at $99/month.

Incoming call
2:07 AM · Unit 4B
Resolved
Resident

"My toilet is overflowing and water is all over the bathroom floor."

Ava timeline
  1. 2:07 AMAva answered immediately
  2. 2:08 AMGuided resident to shut off the water valve
  3. 2:09 AMConfirmed flooding stopped
  4. 2:10 AMAssessed urgency and documented damage
  5. 2:11 AMCreated maintenance ticket
  6. 2:12 AMContacted preferred plumbing vendor
  7. 2:13 AMVerified pricing within fair market rates
  8. 2:14 AMObtained repair authorization
  9. 8:02 AMVendor confirmed appointment
  10. 9:31 AMPlumber arrived
  11. 10:08 AMRepair completed
  12. 10:09 AMResident notified
  13. 10:10 AMWork order and invoice recorded

Don't take our word for it — test Ava yourself.

+1 (737) 353-8650
What Ava handles for your team

Ava uses your vendors, mitigates damage, and closes the loop.

Immediate Resident Support

  • Takes maintenance calls and texts 24/7
  • Asks the right diagnostic questions
  • Triages emergencies vs. routine issues
  • Captures photos, videos, and unit details
  • Confirms the issue back in plain language

"No more 7am voicemails. No more 'I called yesterday and nobody got back to me.'"

Vendor Coordination

  • Routes work orders to the right vendor automatically
  • Sends photos, videos, and access notes
  • Schedules appointments with residents
  • Follows up if a vendor goes silent
  • Verifies the work was actually completed

"Your vendors get cleaner work orders. Your residents get faster answers."

Cost Intelligence

  • Tracks every dollar per unit, building, and category
  • Flags vendors charging above market rate
  • Spots repeated issues that point to bigger problems
  • Surfaces preventative maintenance opportunities
  • Owner-ready reports — automatically

"Stop guessing what's eating your maintenance budget."

Complete Visibility

  • Every call, text, and message logged and searchable
  • Real-time status on every open work order
  • Complete history for every unit
  • Owner-ready reports in one click
  • Resident communication you can audit

"Nothing falls through the cracks. Nothing gets lost in someone's inbox."

How it works

From midnight panic to a closed work order — without you lifting a finger.

  1. 01

    A resident reports an issue

    By phone or text at the property. Ava answers immediately, 24/7, in natural conversation.

  2. 02

    Ava diagnoses and documents

    She asks the right questions, gathers photos and details, and figures out whether this is urgent, routine, or something the resident can fix themselves.

  3. 03

    The right people get notified

    True emergencies trigger an immediate call to your on-call maintenance person — Ava actually picks up the phone and dispatches them. Routine work orders go straight to your preferred vendor with everything they need to show up prepared.

  4. 04

    Ava manages the follow-through

    She coordinates scheduling, checks in with vendors, and keeps residents updated — without you touching it.

  5. 05

    You see everything

    A live Command Center for your team, clean reports for owners, and a complete history for every property.

  6. 06

    Ava closes the loop

    After the work is done, she automatically asks residents for feedback and confirms the problem was fully addressed.

The result
01

Residents feel heard.

02

Problems get addressed faster.

03

Vendors stay accountable.

04

Property managers stop chasing updates.

05

Every maintenance issue has a complete, searchable history.

Give every property its own 24/7 concierge

Test Ava yourself, or leave your info — we'll reach out.

The fastest way to understand Ava is to call her. She'll answer like she would for one of your residents. Prefer to talk to a human first? Send a note and we'll walk you through it.

Call Ava now · +1 (737) 353-8650
$99/mo
Starting price per property
24 / 7
Always answering, always logging

Try AvaCare

We'll reach out to answer questions and talk through it.

Or just call Ava — that's the real demo.